Frequently asked
questions

Our application runs exclusively on Microsoft Azure servers, which are hosted in highly secure data centers in Frankfurt and Amsterdam (EU). All data processing takes place entirely within the EU data space. There is no storage or transfer of data outside the EU, which ensures the highest standards of data security and GDPR compliance.
Microsoft Azure also meets international security standards such as ISO/IEC 27001, 27017, 27018 and the requirements of the EU Cloud Code of Conduct.

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The issue of data protection is of course very important when dealing with sensitive data such as design files. Our application is hosted on Microsoft Azure in the EU area in compliance with Microsoft data protection regulations. In doing so, we meet high security requirements on the part of the application itself (end-to-end encryption, use of web application firewalls, encryption of data and continuous monitoring and logging of suspicious activities) while the physical security and security of the infrastructure is ensured by Microsoft (monitored premises, security services, locally redundant databases, etc.). In addition, we work with renowned security companies — such as Barracuda or Secjur.
In addition, we are certified according to ISO 27001:2022 standard.
In addition to these topics, our systems are reviewed, including pen tests and independent reviews of the application (most recently carried out by “TNG Technology Consulting”).
The model that is used in Assemblio can no longer be used constructively because it is not a real CAD file. While precise design data such as radii, lengths or areas are mathematically stored in a CAD file — i.e. the actual “engineering core” — our model is a visual representation.
Reverse engineering is therefore only possible with considerable effort and is comparable to manually measuring a component from a catalog.
You can find more information about data protection here

No, the design data is not stored on our servers, but is only temporarily processed in order to analyze it and convert it into a web-ready format. They are only loaded into the cache and deleted immediately after the conversion.
No original CAD or design files are stored on our servers, only the assembly instruction projects generated from them.

Yes, Assemblio is certified by TÜV Süd in accordance with ISO 27001:2022 and therefore meets the highest international standards for information security. Our processes and systems are regularly checked and guarantee maximum data security, transparency and reliability for our customers. Further information on ISO certification and data security can be found here: Learn more

Yes, Assemblio allows the generated assembly instructions to be output in various formats, depending on the application and requirements. We currently offer the following output formats: PDF document, Word file and video format.
In this way, we ensure that your assembly instructions are not only clearly understandable, but also versatile, both digitally and in printed form.

The Smart Viewer is a web-based application (just like Assemblio Composer). This means that no classic file output is required. Instead, the assembly instructions are displayed directly in the browser, interactively and in real time.
Since the Smart Viewer is cloud-based, users can access the assembly instructions anytime and from anywhere, without installation or export to a separate file format. This simplifies the application, reduces media breaks and provides a particularly user-friendly experience.
If required, the assembly instructions can also be exported from Composer as a PDF, Word or video.

Assemblio supports a variety of common CAD file formats to ensure smooth integration and further processing of your 3D models. The following file types can currently be easily imported and processed: .step, .stp, .p21, .jt
For other formats, simply contact us: 
For other formats, simply contact us.

Assemblio uses AI to efficiently manage changes and versioning of your CAD files. The AI change manager automatically recognizes the same or similar assembly steps and adopts them. Existing models that you have uploaded serve as a basis.

Your data remains protected at all times and is not used by us: it is processed in isolation, not used for training external models, and remains completely your property.

In addition, the AI supports the automatic generation of descriptive texts in various languages. Assemblio will soon be able to automatically read and process additional media content.

We are continuously developing our AI functions to make the planning and documentation process even more efficient.

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The issue of data protection is of course very important when dealing with sensitive data such as design files. Our application is hosted on Microsoft Azure in the EU area in compliance with Microsoft data protection regulations. In doing so, we meet high security requirements on the part of the application itself (end-to-end encryption, use of web application firewalls, encryption of data and continuous monitoring and logging of suspicious activities) while the physical security and security of the infrastructure is ensured by Microsoft (monitored premises, security services, locally redundant databases, etc.). In addition, we work with renowned security companies — such as Barracuda or Secjur.
In addition, we are certified by TÜV Süd in accordance with ISO 27001:2022 standards.
In addition to these topics, our systems are reviewed, including pen tests and independent reviews of the application (most recently carried out by “TNG Technology Consulting”).
The model that is used in Assemblio can no longer be used for design or reverse engineering purposes because it is not a real CAD file. While precise design data such as radii, lengths or areas are mathematically stored in a CAD file — i.e. the actual “engineering core” — our model is a visual representation.
Reverse engineering is therefore only possible with considerable effort and is comparable to manually measuring a component from a catalog.
You can find more information about data protection here

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For worker assistance, we work with established partners, with whom we implement such requests. 
With the Smart Viewer, Assemblio already provides an easy-to-use, digital tool for workers. It displays all relevant assembly information clearly and interactively, e.g. by rotating, zooming or hiding components. A new, extended version of the Smart Viewer is currently under development.

In principle, Assemblio is designed to efficiently process even complex products with many individual parts. The maximum recommended limit is currently up to 5,000 individual parts or BOM entries per product.
However, actual processability depends heavily on the type and structure of your components, such as model quality, nesting depth, or file size. For this reason, we recommend a personal consultation for particularly complex products or large assemblies.
We would be happy to look at your CAD data together with you and individually check whether and how your product can be optimally represented in Assembly. This is how we ensure that you get the best user experience with our software.

With the help of the AI change manager, changes to existing products can be compared with existing assembly instructions and sequences can be transferred. A completely new creation is not necessary.

We recommend an Internet connection of at least 30 Mbits. However, this depends heavily on the file size that you want to edit.

Composer is a web-based application and runs on most modern Windows PCs (64-bit). The following are recommended:

• Browser: Chrome (from version 109), Firefox (from 128), Edge (from 110)
• Processor: Intel i5-2550K or AMD Ryzen 3 3100
• RAM: at least 8 GB

Since Composer runs in the browser, performance may be affected by having many tabs open at the same time. If you have problems, it helps to close other tabs.
The Smart Viewer can also be used on tablets.

Assemblio runs on Windows as well as iOS and Linux systems with 64-bit and ARM processors and is used via the browser: Chrome, Firefox or Microsoft Edge (current versions in each case).

Assemblio supports CAD files up to 3 GB in size. However, actual processability depends on the structure and structure of the file. For very large or complex models, we recommend a brief consultation with our team to ensure optimal handling.